Terms

Effective Date: October 23 2024

Swing Studio Inc. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) workplace communication and collaboration platform (the "Service"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process personal data to provide and improve the Service. The types of data we collect include:

a. Personal Data

  • Account Information: When you sign up for an account, we may collect personal details such as your name, email address, job title, and organization.
  • Contact Information: We may collect personal data when you communicate with us via email, chat, or through other customer support channels.

b. Usage Data

  • Activity Data: We collect information about your use of the Service, such as the content management process, interactions with other users, and files shared.
  • Log Information: Our servers automatically collect information such as your IP address, device type, operating system, browser type, and access times.

c. Cookies and Tracking Data

  • We use cookies and similar tracking technologies to track activity on our Service and retain certain information. You can modify your cookie preferences in your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our Service, including processing transactions and managing your account.
  • Facilitate communication and collaboration between team members.
  • Analyze and personalize your experience with the Service.
  • Analyze usage trends and improve platform functionality.
  • Respond to customer service requests and provide technical support.
  • Comply with legal obligations, enforce our terms of service, and protect the safety, rights, or property of [Company Name], our users, or others.

3. Legal Basis for Processing Your Data

We process your personal data on the following legal grounds:

  • Contractual Necessity: To provide you with the Service under the Terms of Service.
  • Legitimate Interest: To manage our Service, communicate with you, and ensure the security of our platform.
  • Consent: For marketing communications and non-essential cookies, where consent is required.
  • Legal Obligations: To comply with applicable legal obligations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • Service Providers: We engage third-party service providers to support our operations, such as hosting, analytics, and email services. These providers may have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you of such a transfer and any changes to the privacy policy.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).

5. Data Security

We take the security of your data seriously and use reasonable technical and organizational measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

6. Data Retention

We retain your personal data for as long as necessary to provide the Service or comply with legal obligations. Once we no longer need to retain your personal data, we will securely delete or anonymize it.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You can request that we delete your personal data.
  • Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your personal data to another organization, where applicable.
  • Right to Object: You can object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at hello@swing.studio

8. International Data Transfers

We may transfer your personal data to countries outside of the EEA. If we do so, we will ensure appropriate safeguards are in place to protect your data, such as the use of Standard Contractual Clauses or reliance on Privacy Shield certification (where applicable).

9. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal data from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you through our platform before the change becomes effective. Please review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Swing Studio Inc
1612 Coastal Highway, Lewes, DE 19958 United States
hello@swing.studio